general terms and conditions

Welcome to the website of Oloid GmbH (Oloid). This user agreement sets forth the agreement between Oloid and each user (you) for the use of our website. Please read this agreement before using this website. By using this website, you agree to the terms of use set forth in this Agreement. By accessing this website, you acknowledge that you have read, understand, and agree to be bound by the terms and conditions of this Agreement. Your continued use of this website signifies your acceptance of any changes or modifications to this Terms of Use Agreement. 

No medical advice

This website is not intended to provide diagnosis, treatment, or medical advice. Information, products, and other content on this website, including any information provided on this website directly or by linking to third party websites, are for informational purposes only. For medical or health-related questions, please consult a physician or other health care professional. Under no circumstances can the content of this website replace medical advice or medical treatment. This site does not recommend self-diagnosis. The information on this site does not cover all diseases, medical conditions, body conditions or treatment. You should talk to your doctor about drug interactions before taking supplements. Always check the label or packaging before using the product. Oloid is not liable for any information found on this website, with respect to other dietary supplement recommendations. Oloid makes no warranty or guarantee with respect to any product or service. Oloid is not responsible for any possible health damage suffered by users of this website for any reason whatsoever. 

Copyright, Trademarks and Other Intellectual Property Rights

You acknowledge that all materials contained on this website, including design, text, graphics, sounds, images, software and other files, and the selection and arrangement thereof, ("Materials") are the sole property of Oloid and are protected by copyright and other intellectual property laws. The trademarks, service marks, trade names and logos ("Marks") contained in this website belong, without limitation, to Oloid and are the sole property of Oloid. They may not be copied or otherwise used in whole or in part. This is prohibited without the prior written permission of Oloid. In addition, all page headers, custom graphics and custom icons are marks of Oloid and may not be copied or otherwise used in whole or in part. This is prohibited without the prior written permission of Oloid. Other copyrights, trademarks, product names, company names, logos or intellectual property, are the property of their respective owners with all rights reserved. Any use of materials or signs are also property of Oloid, it will be considered an infringement of intellectual property (including patent rights) and will be legally prosecuted. By agreeing to the Terms of Use, you agree not to reuse any text, photos, portraits or other copyrighted materials of Oloid or third parties.

Disclaimer

You agree that your use of this website is at your own risk. This site and the materials contained herein are provided on an "as is" and "as available " basis except as otherwise expressly provided in this agreement. Oloid makes no warranty that this site will meet your requirements, that this site will be timely, error-free or free from interruptions. It is important to Oloid to identify the quality of products, services, information or other materials you receive through this site. Detected errors on the website will be corrected. Any information or materials downloaded are done so at your own risk. Oloid will not be liable for any damage to your computer system or loss of data that results from downloading our material. All products and services purchased through this website are subject only to the applicable warranties of their respective manufacturers, distributors or suppliers. If at all, to the fullest extent permissible pursuant to applicable law, Oloid disclaims all warranties of any kind, express or implied. This is a comprehensive limitation of liability for all damages of any kind, including direct, indirect, incidental, special or consequential damages (including damages for loss of business, loss of profits, loss of goodwill, loss of use, loss of data, cost of procurement, replacement, goods, services or information, litigation or the like), whether based on breach of contract, breach of warranty, tort (including negligence), product liability or otherwise. The foregoing limitations of liability are fundamental elements of the basis of the agreement between Oloid and you. The products, information and services on this site or offered through this site are provided without limitation, notwithstanding the foregoing, the sole and entire maximum liability shall be that of Oloid. If you are dissatisfied with any portion of this Site, or with any of the Terms of Use, your sole and exclusive remedy is to discontinue using this Site.

Site Use

We make no representation that materials on the Site or products described or offered on the Site are appropriate or available for use in countries other than Switzerland, or that this Agreement complies with the laws of any other country. Users of this Site outside of Switzerland do so with their own consent and risk and are responsible for compliance with all applicable laws and regulations. You agree not to access or use this Site from any location where the Content is illegal. You are responsible for compliance with all applicable laws and regulations. 

Orders, prices and promotions

Oloid reserves the right to cancel an order at any time. If an order is cancelled, the customer's payment will usually be refunded within 72 hours. Availability and prices on our websites are subject to change at any time without notice. All free shipping coupon codes are valid only if the order is shipped to the country of the current website. 

Shipping 

Please note that large orders may be shipped in multiple packages. Shipping costs are per order, not per package. Customs policies vary greatly from country to country. Therefore, please contact your local customs office or tax authority for information regarding the products you are ordering. In addition, when ordering internationally from Oloid GmbH, you are considered an importer of and must comply with the laws and regulations of the country in which you receive the goods. We assume no responsibility or liability for any taxes, duties, tariffs, fines, quarantine fees or package storage fees imposed by your local customs office. Oloid GmbH is not responsible for packages detained, seized or delayed by the country's customs department. It is the full responsibility of the customer to ensure that the products ordered for personal import are approved by their customs department. If an order is delayed, we ask that you wait 75 days from the order date until we can officially declare the order lost and arrange a refund for the merchandise less any applicable shipping charges. If and only if a shipped item is returned to us and received by us due to non-compliance with your country's laws or regulations, an incorrect address, refusal to pay customs fees, refusal to accept the order, or because no one was there to accept delivery of your order, we will refund the total amount of the order minus shipping charges to your credit card. In the unlikely event that your order is not completed because an item is out of stock, we ask that you wait 75 days from the order date for us to receive and ship the product to you. If we have not shipped the product within the specified time period, we will issue a refund for the amount of the product in question.